Company Profile

Description and Requirements The Opportunity - Life Service Customer Care Advocate Looking for a role where your compassion and communication skills truly make a difference? As a Customer Care Advocate, you'll take inbound calls from family members, attorneys and funeral homes regarding life insurance death claims. Whether helping someone start a new claim or providing updates on an existing claim, you'll be a trusted voice during one of life's most difficult moments. We're looking for ...

Description and Requirements Responsible for receiving and handling customer telephone inquiries. Perform follow-up activity (send a letter, return a call, refer a case) as applicable. Review claims submission for completeness and accuracy. Records data in the Claims system for adjudication and payment to the Beneficiary. May also be responsible for setting up new claims, processing incoming mail, and handling expired call-ups. Location: Must live within a commutable distance of the Oriskany ...

Description and Requirements Role Value Proposition This is a unique opportunity to work as a Contract Development Consultant at a Fortune 50 Company and one of the world's leading life insurers and retirement solutions provider. In this dynamic role, you will develop and file essential forms, collaborate with state insurance departments, and support new product ventures. This is your chance to drive compliance and enable product success, make a tangible impact on our business and customers ...

Description and Requirements Location - the ideal candidate must be located in New Mexico. The Team You Will Join The team you will join is Network Development, and the role is responsible for recruitment of out of network dentist to participate in MetLife's Preferred Provider Network. The Opportunity The Network Recruitment Specialist is responsible for the recruitment of out of network dentist into MetLife's Preferred Dental Network. The position is required to support the dental current ...

Description and Requirements Role Value Proposition:Are you someone that enjoys problem solving and putting customers first? Do you want to directly impact the lives of our customers? Then we have an amazing opportunity for you: We are actively hiring Customer Care Advocates for our Global Customer Solutions and Operations (GCSO) contact center team, starting on December 1st. After paid training, you will join the in-bound customer service team putting customers at the heart of all you do. ...

Description and Requirements Must live within a commutable distance of the Tampa MetLife Office Training will be in person for 2 weeks Once a month in office for meetings Key Responsibilities: Handles incoming calls through the claim toll free lines Provides plan/policy and claim information, assists with submission of claims and makes outbound calls to gather missing information on incomplete claims. Conducts research when needed to resolve customer questions or complaints. Able ...

Description and Requirements Role Value Proposition: The HS&SA Customer Success Service Delivery Consultant is responsible for supporting service delivery for MetLife's HSA, FSA, HRA, Commuter Benefit, and COBRA products. This role will provide internal and external product, process, and service support to MetLife account management teams, customers and brokers. The Customer Success Consultant will work on the satisfaction of our employer group customers and will work in close partnership with ...

Description and Requirements Role Value Proposition: Global Operations focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We're looking for unique talent with fresh perspectives that can propel innovation. In this role you will evaluate long-term care claims and exercises independent judgment, discretion, and critical analysis to reach reasonable claims determinations that are in accordance with contract provisions ...

Description and Requirements The Opportunity The Director, HRBP Internal Audit & GRMwill partner with the MetLife Chief Auditor and various senior leaders in the Internal Audit and Global Risk Management organization, focusing on people solutions that drive business results. The individual in this role will assess the human resources needs in areas such as performance management, talent management, organizational design, change management and leadership development. In addition, this role will ...

Description and Requirements Role Value Proposition: MetLife is a leader in providing insurance and protection products to Workforces around the globe. MetLife has undertaken a digital transformation journey to deliver innovative and industry-leading digital solutions, employing innovative cloud and engineering technologies and agile development practices. We are looking for a Director of Workforce Identity & Access Management (IAM) Authentication Services to lead a team of talented and enthusiastic ...